Camilo Valderruten

Staff DevOps Engineer at NerdWallet · AI Platform · Infrastructure

A working notebook

I build production AI agents on top of the infrastructure I own. Jarvis, a fact checker, a support-ticket classifier, and the AWS networking platform that every NerdWallet team ships on.

[email protected] · LinkedIn

Years at NerdWallet: VI
AI agents in prod: 5+
Tickets resolved: ~25%
Work split: 60 / 40

§ I

Now

I run AI agents in production at NerdWallet: Jarvis for infrastructure support, an Internal Fact Checker used day-to-day by the Editorial team, and an Intercom classifier that turns 21,000+ support tickets into a prioritized bug list.

I also own the platform side of that work. I drove the company-wide Claude rollout, stood up Langfuse so other engineers can ship their own agents, and advise leadership on where AI is and isn't worth the investment.

The other half of my week is still infrastructure: Terraform, EKS, and the AWS networking platform I built a few years back. The depth there is what keeps the AI work credible.

§ II

Selected work

All currently running in production at NerdWallet.

Jarvis

In production

AI support agent that resolves roughly a quarter of #infra-help tickets automatically. Built on MCP and LangGraph with a Supervisor pattern, wired into PagerDuty and OpsLevel for real-time infrastructure context, and deployed into NerdWallet's Slack. Passed formal security review.

▸~25% ticket resolution
▸Slack-native
▸Security-reviewed

MCP, LangGraph, Claude, Slack, PagerDuty.

Read the write-up →

Internal Fact Checker

In production

Editorial AI tool in production with NerdWallet's Editorial team. Extracts claims from articles, gathers evidence from authoritative sources with grounded Gemini search, and returns verdicts with suggested edits. Pipeline runs claim extraction, parallel evidence gathering, and verdict merging.

▸Editorial in prod
▸Grounded evidence
▸URL + blocklist aware

FastAPI, LangGraph, Gemini, Vertex AI, pgvector.

Intercom Fin Classifier

In production

Clustering engine that groups 21,000+ Intercom support tickets into actionable bug clusters using DBSCAN on OpenAI embeddings, then auto-opens Jira tickets with evidence pulled from Jira, Confluence, and GitHub. Produces a 20-cluster bug report the product org uses to prioritize fixes.

▸21K+ tickets
▸20 bug clusters
▸Auto-filed Jira

DBSCAN, OpenAI embeddings, Jira, Confluence, GitHub.

Claude Platform Rollout

Live, company-wide

Company-wide Claude rollout, tasked directly by the Engineering Director of Infrastructure. Designed the API workspace structure (one per STT), replaced $5.2K/month of AWS Bedrock with a governed $2K/month Claude footprint, planned SSO for OpenAI Console, and built the internal AI Tools hub with access guides for Claude, Gemini, OpenAI, and Cursor.

▸$5.2K → $2K / mo
▸Workspace per STT
▸Company-wide

Claude, SSO, Platform, Governance.

NerdWallet AWS Networking Platform

In production

Designed and built the AWS networking foundation every NerdWallet engineering team uses to ship today. Replaced a VPC peering mesh with a Transit Gateway hub across three regions, set up IPAM-driven CIDR management, and shipped a self-service workflow that lets any team provision an account, attach to the TGW, and manage infra with Terraform and GitHub Actions. Owned 99% of iac-networking.

▸3 regions
▸Days → hours
▸99% of iac-networking

Transit Gateway, IPAM, Route 53 Resolver, EKS, Terraform.

Read the write-up →

Langfuse for NerdWallet

In production

Deployed Langfuse internally so any engineer at NerdWallet can deploy, debug, and iterate on their own AI agents without building their own observability stack. Bootstrapped the first AI project in the SMB org on top of it.

▸Company-wide
▸Self-serve agents

Langfuse, Observability, AI platform.

§ III

Career arc

2026

Staff DevOps Engineer · NerdWallet

First full year as Staff. AI platform live across the company: Jarvis, the Internal Fact Checker, the Intercom Classifier, the Claude rollout, and Langfuse. Regular working contact with the Engineering Director and executive leadership on AI strategy.
Apr 2025

Promoted to Staff DevOps Engineer · NerdWallet

Shifted the focus toward AI agents and AI platform work while continuing to own core infrastructure. Started building the agents that now run company-wide.
2022

AWS Solutions Architect & HashiCorp Terraform certifications

HashiCorp Certified: Terraform Associate (July 2022). AWS Certified Solutions Architect – Associate (September 2022).
Mar 2021

Senior DevOps Engineer · NerdWallet

Redesigned NerdWallet's networking from VPC peering to AWS Transit Gateway and built the self-service AWS account platform still in use today. Led the ECS → Kubernetes migration with reusable Helm charts, CRDs, and Argo controllers. Drove toolchain modernization across Jenkins, Artifactory (Docker, npm, Go, PHP, Helm), OIDC for dev AWS accounts, and IMDSv1 removal. Early work on AI tooling governance (Copilot Business rollout, Cursor SCIM, Copilot PR Review) grew into the broader AI platform.
Jul 2020

DevOps Software Engineer II · NerdWallet

Joined the Infrastructure team. AWS, Terraform, and CI/CD work across the engineering org.
2018 – 2020

Site Reliability Engineer · Divio Technologies

Kept production systems reliable for a multi-cloud platform serving thousands of customers worldwide. Migrated infrastructure to Kubernetes across AWS, GCP, and Azure. Paired with developers on code review and CI/CD pipelines for pre-production testing.
2018

B.S., University of Southern California

Graduated USC (2014–2018). Leadership roles in Phi Delta Theta and Trojan Model United Nations, including Under-Secretary General and later Technology Director General.
2015 – 2017

Software Engineer · Ponder Products

Early engineering role while at USC. Led design and documentation of a Python REST API for a microservices platform serving 100K+ users. Docker-packaged services on AWS, with Elasticsearch, Consul, and Terraform in the daily toolbox.

Education & credentials

AWS Solutions Architect – Associate Amazon Web Services · 2022
HashiCorp Certified: Terraform Associate HashiCorp · 2022
B.S., University of Southern California 2014 – 2018
Languages English · Spanish · Italian (working)

§ IV

How I work

i. Ship early, put it in front of real users, iterate from what they actually do.
ii. Human-alongside-AI over full autonomy. The interesting work is in the workflow.
iii. Stability and simplicity beat architectural cleverness, every time.
iv. Developer experience is product work. Treat it that way.

§ V

Stack

Cloud: AWS · GCP (Vertex)
Infra as code: Terraform
Orchestration: Kubernetes · EKS · Helm · Argo
CI / CD: GitHub Actions · Jenkins
AI: LangGraph · MCP · Claude · Gemini · OpenAI · Langfuse
Data: PostgreSQL · pgvector · Redis · Weaviate · Embeddings · DBSCAN
Languages: Python · TypeScript · Bash
Observability: Datadog · Coralogix

§ VI

Correspondence

The surest way to reach me is email: [email protected]. I also read messages on LinkedIn.

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